e-TRAM Support Portal
- e-TRAM 2.0: Service improvements (March 2023 version)
- What is e-TRAM 2.0?
- How can I apply for it?
- Main characteristics
- And if we start using it?
- Brief presentation of the Service
- How can I access the administration of the Catalog of Procedures?
- What procedures do I have in the catalog?
- How can I add the default procedures using the buttons: "import default procedures" and "synchronize with eTRAM"?
- How can I hide a procedure, highlight it or mark it as overdue?
- How can I customize the labels of the procedure sheet?
- How do I enable/disable a processing channel?
- How can I access the management part of the processing forms?
- How can I edit an entity's links (basic data) with my editor role?
- How can I manage the visibility and authentication of an entity's forms (with my editor role)?
- How can I modify the LOPD text for all forms? And for one?
- How do I remove the classifiers in the "Complaints, Suggestions and Proposals" form?
- Why do I see a postal code: 12345 (Andratx) by default in some cases?
- Does e-TRAM allow you to create your own forms?
- Why is the new e-TRAM not asking for postal data by default?
- How to check if the procedure has been received correctly?
- Which links should I review (if I previously had e-TRAM 1.0)?
- How do I assign a user to the e-TRAM 2.0 service role?
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