e-TRAM Support Portal
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- e-TRAM 2.0: Service Improvements (November 2023 Version) Article recomanat
- What is e-TRAM 2.0?
- How can I apply for it?
- Main characteristics
- e-TRAM 2.0: Service Improvements (March 2023 Version)
- And if we start using it?
Catalog of procedures
- Adjustments to the FUE procedure: "Request prior report on fires" Article recomanat
- How can I put my procedures in "draft" mode in the catalog? Article recomanat
- How can I access the administration of the Catalog of Procedures?
- What procedures do I have in the catalog?
- How can I add the default procedures using the buttons: "import default procedures" and "synchronize with e-TRAM" ?
- How can I hide a procedure, highlight it or mark it as overdue?
Processing forms
- How can I access the management part of the processing forms?
- How can I edit an entity's links (basic data) with my editor role?
- How can I manage the visibility and authentication of an entity's forms (with my editor role)?
- How can I modify the LOPD text for all forms? And for one?
- How do I remove the classifiers in the "Complaints, Suggestions and Proposals" form?
Main operating doubts
- Why do I see a postal code: 12345 by default in some cases?
- Why is the new e-TRAM not asking for postal data by default?
- How to check if the procedure has been received correctly?
- Which links should I review (if I previously had e-TRAM 1.0)?
- How do I assign a user the e-TRAM 2.0 service role?
- I don't have all the procedures I had in the previous e-TRAM in the new version (e-TRAM 2.0). What can I do?
Module for creating own forms
- Brief introduction to creating your own forms
- How to create your own form?
- How to parameterize the "Form data"?
- How to parameterize the "Fields of the form to customize"?
- Detailed operation of the "Add field" option
- Detailed operation of the "List of fields" option and preview
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