e-TRAM Support Portal
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- e-TRAM 2.0: Service Improvements (November 2023 Version) Article recomanat
- What is e-TRAM 2.0?
- How can I apply for it?
- Main characteristics
- e-TRAM 2.0: Service Improvements (March 2023 Version)
- What if we start using it?
Catalog of procedures
- How to access the administration of the Procedures Catalog? Article recomanat
- What procedures do I have in the catalog? Article recomanat
- How to hide a process, highlight it or mark it as out of date? Article recomanat
- How to customize a procedure? Article recomanat
- How to create your own procedure? Article recomanat
- What are the categories (families) with which the e-TRAM procedures are classified?
Processing forms
- How to access the management part of the processing forms?
- How to edit the links of an entity (basic data)?
- How to manage form visibility and authentication?
- How can I modify the LOPD text for all forms? Or for just one?
- How to remove the classifiers in the "Complaints, suggestions and proposals" form?
Main operating doubts
- Why does the postal code 12345 appear at check-in in some cases?
- Why aren't postal details requested by default?
- How to check if the procedure has been received correctly?
- What links should I check (if I previously had e-TRAM 1.0)?
- How can I assign the e-TRAM 2.0 service role to a user?
- I don't have all the procedures I had in the previous e-TRAM in the new version (e-TRAM 2.0)
Module for creating own forms
- Brief introduction to creating your own forms
- How to create your own form?
- How to parameterize the “Form Data”?
- How to parameterize the “Form fields to customize”?
- Detailed operation of the “Add field” option
- Detailed operation of the “Field List” option and preview
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