The “Complaints, suggestions and proposals” procedure has a single page to indicate the classification of the complaint. This page can be hidden or shown through the form administration.
To hide or show the classifiers of the “Complaints, suggestions and proposals” procedure, first access the list of forms for an entity. To do this, click on the “ Manage forms ” button for an entity in the list of entities:
Once you have accessed this option, a list will appear with all the entity's available e-Tram 2.0 forms.
Once in the list of forms, go to the “ Actions ” column and click the Edit button. of the "Complaints, suggestions and proposals" procedure form.
Note: We recommend using the search engine to filter and find the procedure more quickly.
When you access the editing of the procedure, you can modify its visibility through the “Complaints and suggestions classifier” section.
Remember that once the option has been modified, you will need to save the changes using the “Edit” button located at the bottom left of the form editing page.
Note: hiding or showing the classifiers only takes effect once the changes have been saved and for all procedures carried out after the modification.